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How many versions of the same program are supported We try to keep the most recent version and the previous version operational.  This is not possible for all applications. When are apps updated This is done throughout the year by request as... Read More

PaperCut allows students to print to any of the printers located in public computer areas on Clemson’s campus and at select off-campus locations. To use PaperCut, you’ll have to install a client on your computer. The PaperCut client for... Read More

  HOW TO USE THE KNOWLEDGEBASE When sending a knowledgebase article to a customer, we may want to send the link. To do this you need the article ID, which is listed under the title of every HDKB article (this article is 2297). Once you have the ID... Read More

CALL HANDLER ADMINISTRATION FOR CISCO UNITY IVR SYSTEMS    GETTING INTO THE CALL HANDLER MENU  To access the IVR administration menu, dial 864-656-9900. This can be done from any phone, not just your VoIP phone.  Once you connect,... Read More

SETTING UP PAPERCUT PRINTERS FOR WINDOWS Temporarily you will need to either be on campus or using CUVPN before sending print jobs to PaperCut.  Download and run the PaperCut Installer from download.clemson.edu.Click Install.  You will be asked... Read More

Note: The preferred method is to use the automated PaperCut Installer for Mac, which is required for accessing the CCIT Plotters. Click here to read an article on the automated method. If you prefer to use the manual method, proceed with these... Read More

Please log in to your Qualtrics account as normal. Then use these steps to contact Qualtrics Support.  1.  Click the Help button (Question mark within a circle) in the upper right of the page. 2.  Click on Contact Support. 3.  Click on Sign in... Read More

ONEDRIVE SHARE PERMISSIONS Below is a description of each option in the Share settings. When sharing with people (students, faculty, or staff) at Clemson, the People in Clemson University audience is recommended, and Set Password is not recommended.... Read More

Students may need to view or turn in Canvas files in Clemson Microsoft OneDrive. This article will cover: Viewing your Instructor’s OneDrive file for the first time OneDrive File Sharing Settings Uploading your OneDrive document into Canvas ... Read More

VOIP PHONES: RETURNING TO CAMPUS This article will provide you with instructions on re-activating your VoIP phone on campus. This is only necessary if you have taken and used your VoIP phone off-campus. POWERING AND RECONNECTING YOUR PHONE 1. Find... Read More